TabReview

For a cafe, salon, workshop, or clinic, Google reviews are the first shop window. New customers read them before deciding to come in. The problem is that happy customers rarely leave a review. Not because they are lazy, but because it is a hassle.

Count the steps: open Google Maps, type the business name, pick the right result, scroll down to the reviews, then tap “Write a review”. Five steps, and every one of them is a chance to give up. Owners can ask in person, but once the customer walks out the door, the intention usually goes with them.

The existing options did not fit either. A plain QR sticker points straight at Google: if the link ever needs to change, the sticker has to be reprinted, and the owner never knows whether anyone uses it. Offering a discount in exchange for a review is no way out either, because Google's policy forbids it.

As a software house that works with small businesses every day, we wanted something as simple as touching a phone: one card on the counter, one tap, and the review form opens. No app, no searching on Maps, fully within Google's rules, and the owner can see whether the card is actually being used. That is how TabReview was born.